Portola Hotel & Spa Monterey

Frequently asked questions

• Where is Portola Hotel & Spa located?

  Ideally located, this hotel features the following surroundings:

  • City Reach: Reach the heart of the city in about 5 minutes on foot.
  • Nearby Attraction: The Dali Expo Art Museum is located 150 metres away.
• Which popular attractions are located near the Portola?

  Discover the notable landmarks accessible from the accommodation:

  • Point of Interest: Explore Custom House Plaza, which is 6 minutes' walk away.
  • Area Highlight: the enormous Monterey Bay Aquarium is 2.3 km from this 4-star hotel.
  • Popular Destination: the waterfront Cannery Row Street is a 20-minute stroll away.
  • Timeless Charm: Old Fisherman's Wharf is located merely a 7-minute walk from this property.
  • Coastal Beauty: Experience San Carlos Beach, a beautiful coastal spot found 1.3 km away.
  • Lake Life: El Estero Lake is a mere 1.8 km from the accommodation.
• How can guests get around from Portola using public transport?

  Easy city access from the hotel, via nearby transport links:

  • Train: Morgan Hill Caltrain train station is 63 km from this property.
  • Bus: Del Monte / Conference Center bus stop is situated only 50 m from the hotel.
• What leisure and recreational choices does the 4-star Portola provide?

  This property offers leisure and recreational choices:

  • Spa Treatments: Pamper yourself with facial treatments and spa service.
  • Evening Entertainment: Experience a movie theatre and parties throughout your stay.
• What business facilities are available at the 4-star Portola?

  Discover business facilities at this hotel:

  • Operational Hours: the hotel offers meeting rooms available round the clock.
  • Work Connectivity: the property provides high-speed Internet access throughout the property.
  • Business Facilities: Guests have access to conference facilities and a photocopier.
• What options are available for children at the Portola?

  Ensure a delightful stay for your kids at this property:

  • Children's Menu: Satisfy young palates with kids' meals, offering kid-friendly options.
  • Extra Bed: An extra bed costs usd 58.18 per night.
• What are the pool facilities at the Portola?

  Explore the refreshing aquatic offerings at this property:

  • Comfort and Convenience: Relax with a hot tub.
  • Serene Waters: Immerse yourself in an outdoor swimming pool, perfect for peaceful contemplation.
• What can guests expect from the beach experience during their stay at the 4-star Portola?

  Enjoy a central beach, perfect for relaxation.

• What are the bed facilities at Portola Hotel & Spa?

  Guests can benefit from couch beds during their stay at this hotel.

• What accessibility features does Portola offer?

  To ensure an inclusive stay, this hotel offers:

  • Convenient Access: a lift at the hotel helps to ensure comfortable movement.
  • Accessible Areas: the hotel offers a wheelchair-accessible public washroom, a wheelchair-accessible concierge desk, and a wheelchair-accessible registration desk available for guests with accessibility needs.
  • Mobility Support: the property provides rooms with accessible facilities, accessible bathrooms, and wheelchair access on site.
  • Accessible Rooms: this accommodation offers rooms with wheelchair-width doorways, assistive listening devices, and a grab bar near toilet on request.
• What cleaning services does Portola Hotel & Spa provide?

  This hotel offers dry cleaning, housekeeping, and ironing service for a comfortable stay.